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Frequently Asked Questions

1. How do the Health Recovery Chips work?

2. Where are the Health Recovery Chips made?

3. What are the benefits of the Health Recovery Chips?

4. What is nano-technology?

5. Do the chips work?

6. Is it true that my body will experience warmth as a reaction to the Health Recovery Chips, but that the chips never change temperature, only my body?

7. How did you come up with the idea to invent these chips? Who invented them?

8. When were the chips invented? When were they introduced to the public?

9. The interesting thing about this system is that it based on acupuncture theory, which is a time tested and proven effective healing practice that is over 2000 years old. Are you saying that with these chips, I am able to access the wisdom and effectiveness of acupuncture? Explain that to me.

10. What is the essence of acupuncture theory? Why isn’t it more popular outside of China?

11. How do I know where to put the chips?

12. I noticed you have a guide book to direct me to where I should put the Health Recovery Chips – is there anything more than this that I could refer to:

13. Do you recommend I use the SURFACE LIQUID provided or is any water ok?

14. Do you recommend that I use the same tape as is provided in the kit?

15. Can the chips break if I drop them?

16. Can I put the chips anywhere on my body?

17. Can I apply the chips directly onto my problem areas?

18. What if I put the chips in the wrong locations – will this make me sick?

19. I see from the guide, that for some conditions, it is recommended to wear more than 5 chips. I only purchased the 5 stone set – what should I do?

20. Can I buy more than 5 chips in a system? Does anybody do that? Who would that be for?

21. Is there a recommended amount of time that I should wear the chips?

22. For my condition, is there a recommended number of times I should use the chips?

23. If I wear the Health Recovery Chips for more than 1 hour, am I safe?

24. It seemed that the chips heated up and then cooled down…is that normal?

25. Can my children use the Health Recovery Chips?

26. Do you have testimonies of other people who have used the HRCs? Are they real?

27. What are the types of reasons people buy this system?

28. What types of people buy this system?

29. What conditions can be treated with this system?

30. Is it true that you can help students study better with only ‘1’ Health Recovery Chip?

31. How can I order the chips?

32. Are the chips guaranteed?

33. Is there a warranty? How do I register?

34. What if I want to extend the warranty – do you have an extended warranty plan?

35. Can I use the chips on other people, or should I only use them for myself?

36. Should I be cleaning the Health Recovery Chips, and if so, how?

37. Why do you say that I should use this system under the care of a medical practitioner, when most doctors will not have ever heard of these before?

38. If I want to buy more chips, can I? How? Can I buy individual chips? Why would I?

39. What types of practitioners do you think this system would be applicable to?

40. If I want to buy more surface liquid or tape, can I do that from you? Is that advisable?

41. Is there anything more you would recommend to help me enhance my wellness in a natural way? Do you have any other products or information available?

42. Do you have a newsletter? If so, how often is it produced and how can I get onto the subscription list?

43. I have many friends that want to buy a HRC system for themselves. If they do, and I refer them to you, is there a benefit for me?

44. I am a pregnant woman. Can I use the Health Recovery Chips?

45. I have a pace maker? Can I use the Health Recovery Chips?

46. You say you are a new company – are you looking for distributors in various geographic regions in the world?

47. What if I don’t have access to a computer – how will I be able to know where to put the chips?

48. What other products are like this on the market, if any?

49. Do you have a financing plan or a payment plan to make it easier for me to get the system now?

50. OK, now everybody’s talking about the fountain of youth, looking/feeling younger and many are undergoing surgery to get those desired results. Now you come along and say that without surgery, and by simply placing these chips on my face, I will experience a facial rejuvenation! Come on – that’s a little bit much isn’t it?

51. I have a lot of hair on my body – will the chips work through a hairy body?

1. How do the Health Recovery Chips work?

The main point to understand, is that these remarkable stones (Health Recovery Chips) are designed to REPLACE NEEDLES in acupuncture. Therefore, the Health Recovery Chips are used in conjunction with acupuncture theory. They are a needleless acupuncture system for home users and practitioners.

In order to know WHERE to place the stones using acupuncture theory, we provide the user with an Acupuncture Guide. They can also refer to the website (www.shennonggroup.ca) for a more detailed version of the guide.

In addition to using the Health Recovery Chips with acupuncture theory, they can also be applied locally, or directly, to any areas that may be painful on the body. Either way can work for the user.

For even more information about how the Health Recovery Chips work, see our website (www.shennonggroup.ca) to view our animated video under the menu item HOW IT WORKS.

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2. Where are the Health Recovery Chips made?

The Health Recovery Chips are a joint venture using the newest emerging technology from North America (nanotechnology) and growing manufacturing expertise from China.

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3. What are the benefits of the Health Recovery Chips?

The benefits from the Health Recovery Chips are limitless. We have had so many users with of the system tell us how elated they are in treating various conditions. With our 30 DAY MONEY BACK GUARANTEE you can be your own best judge of the benefits, for you (or your loved ones).

Overall, the Health Recovery Chips Wellness and Vitality system benefits the user through reliance on ancient Chinese acupuncture healing wisdom. Acupuncture healing is over 2000 years old – it is proven effective. It is recognized by the World Health Organization and each of the meridian points used in acupuncture treatment has a corresponding W.H.O. designated Code for global and consistent identification.

Acupuncture focuses on healing the root cause of disease or problematic conditions, instead of just the symptoms. Much of acupuncture healing focuses on bringing balance to the internal organs. Therefore, in treating your specific condition, an over all strengthening effect occurs within the various internal organs – this is distinct from a symptomatic treatment approach, such as with various pharmaceutical prescription drugs which may actually only treat the symptoms yet in the process, be very ‘taxing’ and harmful to the internal organs, not to mention the possible side effects that can accompany their use.

Acupuncture healing with the Health Recovery Chip Wellness and Vitality system enhances internal organ vitality based on traditional acupuncture theory, and presents NO SIDE effects. That is the most desirable benefit of all.

If you are currently using prescription medication, you may be able to reduce your reliance, somewhat, significantly or altogether (always under the guidance of a medical doctor) by integrating the acupuncture theory based Health Recovery Chip Wellness and Vitality system.

The other more condition specific benefits are the relief from suffering. For a list of the conditions that can be treated, please see the ACUPUNCTURE GUIDE either in booklet form or on our website www.shennonggroup.ca.

In our marketing materials, we will always promote the benefits of the Health Recovery Chips as the following:
- Safe
- Convenient
- Effective
- Simple
- Economical
- No side effects
- No needles

Another amazing benefit of the Health Recovery Chips Wellness and Vitality System is how ‘portable’ they are. Many clients will not leave home without their stones, and they are easy to take with you, no matter where you go.

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4. What is nano-technology?

Nano-technology is a new and emerging science that will have profound impact on all of our lives. It is essentially a manufacturing process – one that occurs at the molecular (or very small) level. At this level, very sophisticated equipment is required, because the building blocks of material are so small.

In general, materials are built (or re-built) at the molecular level – at these very small levels, familiar materials can be made to do things they couldn’t do before. Our Health Recovery Chips are on example of this result.

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5. Do the chips work?

Yes. The Health Recovery Chips do what they are designed to do – replace and replicate needles in the acupuncture healing process. Because of our patented design and material composition, we have captured the essence of what a needle initiates in the acupuncture process, and have done so in a stone like material.

The next logical question would then be, if the Health Recovery Chips do that, ‘does acupuncture work?’ The answer to that question has been answered for thousands of years, and by millions of recipients of the treatments. Acupuncture is recognized the world over (including the World Health Organization), and is gaining popularity, as a safe, holistic healing alternative for many, for a variety of diseases and conditions.

We put our Health Recovery Chips through rigorous research and testing before publicly launch, and found that the effectiveness in treating people who suffered from a variety of ailments was about 90%. (you can find the summary of this research on our website). Furthermore, we have had hundreds of Health Recovery Chips purchasers tell us how elated they were with the product and the results. For a sampling of some of those testimonials, please see our website.

As a matter of principle, it is our corporate policy to never ‘hire’ anyone to endorse our product unless they have used the product and felt benefit – anything that we publish of a testimonial nature, will always be in the users own words, without any duress whatsoever. This is very important to us – we want to maintain the highest integrity when it comes to testimonials regarding our product.

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6. Is it true that my body will experience warmth as a reaction to the Health Recovery Chips, but that the chips never change temperature, only my body?

Yes, that is true. The Health Recovery Chips initiate a reaction at your cellular level that is safe, but is almost like a molecular communication. In reaction to the message from the Health Recovery Chips a cell to cell communication occurs, which is how the process is started. As this process occurs, the cells become excited and an increased circulatory and energetic activity takes place, the result being a wonderful warming effect (as some of our clients have described it) in the area where the chips are placed.

It should be noted that the Health Recovery Chips themselves ARE NOT heating up – all of the heat is produced naturally by your own body. The actual chips do not change temperature like your cells may, although it may feel this way. This is one of the most interesting aspects experienced when using the Health Recovery Chips. Remembering that there is no material or medicinal transfer occurring to the cells from the Health Recovery Chips (as there is typically with topical heat creating rubs, etc), this is usually the first evidence to the user that this is a revolutionary and very different/amazing healing system. For most people, they have never experienced anything like it, and often use the word “UNBELIEVABLE” or “THIS IS HARD TO BELIEVE.” We understand the science and have done repeated research treatments to understand this is completely believable – and is the foundation of the effectiveness of the Health Recovery Chip Wellness and Vitality system.

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7. How did you come up with the idea to invent these chips? Who invented them?

More than a decade ago, Dr Zhilong Xu, a traditionally trained acupuncturist, decided that in order to draw more people to the treatments and benefits of acupuncture, a needleless methodology would be beneficial – so, he set out to create such an instrument. After thousands of experiments and years of testing, he combined nano-technology with his material mix to come up with Health Recovery Chips. Imagine his excitement, when he found out that he had accomplished what he set out to do, over a decade ago – and with consideration of the number of people that would benefit in the course of years to come.

The Health Recovery Chips are the result of much time, money and resources put together in search of Dr Xu’s dream, and now we are bringing that dream, and resulting product to the world – official launch was July 1st, 2006. We know of many people that have already benefited from the Health Recovery Chips, and so many more that WILL BENEFIT, and that is the most exciting aspect of this incredible invention.

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8. When were the chips invented? When were they introduced to the public?

The Health Recovery Chips were first envisioned a decade ago. It took 8 years until the final prototype was ready for testing with the official launch of the product in North America on July 1st, 2006.

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9. The interesting thing about this system is that it based on acupuncture theory, which is a time tested and proven effective healing practice that is over 2000 years old. Are you saying that with these chips, I am able to access the wisdom and effectiveness of acupuncture? Explain that to me.

The experiments, research, testing, manufacturing and design of the Health Recovery Chips, were based on the vision that they would be used as ‘alternatives’ to needles in acupuncture treatment. The immediate benefit of the final product would be that relatively equivalent results from acupuncture theory using needles could be obtained without having to physically penetrate the skin with needling, thereby, be considered a ‘non-invasive approach’ to acupuncture. We have accomplished that goal of being able to replicate what a needle can do in acupuncture.

We haven’t replicated what a Traditional Chinese Medicine doctor does because we are relying on self-diagnosis – your own. However, we offer a complete guide for locating the most common and effective acupuncture points on your body, for various chronic pain and disease conditions that one may suffer from. We are not trying to replace your medical doctor or your alternative holistic wellness practitioner. More, we are trying to help you bridge the two, with a natural and effective treatment option that is based on over 2000 years of acupuncture theory, wisdom and practice. The Health Recovery Chips can be considered to be a part of your complete wellness solutions package, but one that will be very helpful to you and your loved ones over time. Consider it a holistic, multi-dimensional first aid kit for you and your whole family.

Many practitioners, however, are beginning to use the Health Recovery Chips their practice for their patients who want the benefits of acupuncture without the needles.

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10. What is the essence of acupuncture theory? Why isn’t it more popular outside of China?

Acupuncture theory is based on a few main concepts borne in traditional Chinese Medicine and traditional Chinese thinking.

The first is that each person is a perpetual two-force energetically balanced embodiment. The two forces that work simultaneously against and with ach other, in order to bring health, wellness and harmony in one’s mind, body, spirit relationship are called Ying and Yang.

The second is that we are energetic beings and that each of us has a network of energy channels that supports the life bearing energy we all need to operate in optimal health. These channels must be un-obstructed in order for necessary life giving energy to flow freely enabling human beings to operate at optimal health and wellness. These free flowing energy channels are essential to maintaining balance of Ying and Yang in our bodies.

The opposing forces of Ying and Yang are found co-mingled in all life forces, but must be IN BALANCE for equilibrium and health to exist in each person. There can be times or conditions that lead to Ying and Yang being out of balance with each other within the life force known as ‘the human being’ – at those times, the natural and necessary flow of energy is out of balance but our sophisticated physiology will attempt to bring the balance back into order. At these times, there is considered to be a ‘blockage’ somewhere in the body’s free flowing energy flow (in the channels).

If the imbalance lasts for a prolonged period of time, then disease and discomfort will ensue. At first the condition may be acute, but the longer the period that Ying and Yang remain out of balance, the more chronic and severe/serious, the condition or disease becomes. The energetic and circulatory blockage results in a further imbalance within the vital internal organs, which further contributes to the chronic pain, or disease conditions.

If the body was unable to bring the Ying and Yang life forces into balance, then what can be done? The traditional Chinese Medicine practitioners have come to rely on acupuncture for that. Acupuncture works on restoring balance and order to the body by removing the ‘blockages’ in the body’s energy network. Once energy can flow freely again, then the body is able to heal itself, by restoring balance to Ying and Yang, and consequently, to the vital network of internal organs.

The traditional Chinese Medicine practitioners believe that vitality and health of our internal organs is paramount to our optimal health condition, and work with acupuncture points to restore the energetic flow, which will lead to restoring the health and vitality of the internal organs. Acupuncture was discovered over 2000 years ago, through rigorous testing, to be the best way to clear blockages in the energetic and circulatory network within our bodies. Also, the process of acupuncture is clear – there are certain points that should be stimulated in set arrays for given disease conditions – no one completely understands ‘why’ this works. For the purposes of using the Health Recovery Chips, ours is not to answer ‘why’ acupuncture works either. Instead, we provide you with a product that WILL allow you to access those necessary points, with out the invasiveness of needles.

Therefore, you can see the foundation in theory and practice of acupuncture rests with the ability to clear blockages in the energetic channels to restore Ying/Yang balance and ultimately bring balance to the vital internal organs. In this regard the internal organ ‘wellness’ becomes the foundation for healing. Instead of ‘taxing’ the internal organs with toxicity (something that prescribed pharmaceutical medications may do) and focusing on the ‘symptom’, traditional Chinese Medicine theory, in concert with acupuncture, focus on the ‘root cause’ of the chronic pain or disease condition, and elevate or enhance the strength of the internal organs for optimal health. It is a very different approach, but one that, once understood, makes sense to most.

Why aren’t more people using acupuncture? They’re starting to. More practitioners and patients are turning to the benefits of acupuncture for health resolution or to increase their vitality. As we have stated previously, part of our mission is elevate the awareness of the wonderful benefits of acupuncture through the use of the Health Recovery Chip Wellness and Vitality system, along with being part of the bridge that strands between Western medical thinking and holistic medical thinking. We want to complement what is offered today.

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11. How do I know where to put the chips?

We have made it very easy to determine WHERE to place the Health Recovery Chips, given your specific needs, chronic pain or disease condition. The ACUPUNCTURE GUIDE shows a very specific and detailed diagram outlining the recommended location for your Health Recovery Chips. It’s so easy to follow the guide – that’s one of the benefits of using this system. You are empowered to be part of your own health, healing and wellness.

As the phrase you’ve heard many times before – IT’S AS EASY AS 1-2-3 !!!

The ACUPUNCTURE GUIDE is in booklet format, and can be found on our website (www.shennonggroup.ca). It is our plan to continually make it easier to know how and where to apply the Health Recovery Chips, as our future offerings will include DVD’s and actual footage of a practitioner placing the Health Recovery Chips onto a real person.

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12. I noticed you have a guide book to direct me to where I should put the Health Recovery Chips – is there anything more than this that I could refer to:

a. The internet (website: www.shennonggroup.ca - see ACUPUNCTURE GUIDE)
b. DVD (once available)
c. Email or call us with your questions – we’re always elated to talk to our clients

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13. Do you recommend I use the SURFACE LIQUID provided or is any water ok?

This is a very important issue. We recommend that you ONLY USE the SURFACE LIQUID with the Health Recovery Chips. The reason is that it is tuned with the appropriate frequency for maximum effectiveness, and it will result in the lowest amount of blockage that can reduce the effectiveness of the Health Recovery Chips. If you use other water sources, you may experience ‘clotting’ from unwanted materials/elements found in your water source, which can reduce the effectiveness of the Health Recovery Chips.

For that reason, even using our own SURFACE LIQUID, we recommend cleaning of the Health Recovery Chips as appropriate. This will ensure a long life for your Health Recovery Chips Wellness and Vitality system. For further information of ‘cleaning your Health Recovery Chips’ – see our website (www.shennonggroup.ca) and the question/answer that focuses on cleaning your Health Recovery Chips.

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14. Do you recommend that I use the same tape as is provided in the kit?

The choice of tape is completely up to you. We have provided a choice of tape, one that will cause the least amount of allergic reactions, and is easy to remove without irritation. You will determine which tape suits you the best, depending on your lifestyle, when and where you use the Health Recovery Chips. As time passes, we will determine from our client base, which 2 or 3 types of tape are the most popular and offer those as future purchase options.

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15. Can the chips break if I drop them?

Unfortunately, yes. The manufacturing process has resulted in a fairly robust stone, but if dropped onto a surface that is harder than the stones, or with a high degree of force/velocity, the stones can break. In those instances, collect all of the debris from the stones – clean the area thoroughly – vacuum to ensure that there is no residue, and place the remnants into a sealed container BEFORE placing into the garbage. You don’t want your children or your pets to have a chance of swallowing the small bits because it will leave them with an unpleasant experience until the material is excreted.

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16. Can I put the chips anywhere on my body?

Yes. It is safe to place the chips anywhere, except on mucous membranes (such as inside the mouth, nostrils, anus, eyes, etc). Not only is it safe, we discovered after creation of the Health Recovery Chips, that they can be used within the paradigm of traditional acupuncture, or they can be used as a ‘local pain’ relief program.

For example, if you have stiff muscles, in a specific area, you are encouraged to place the chips on, and around that area for relief. They will bring relief, in a holistic, non-ingested and non-invasive manner, and you can experiment with that yourself. For optimal results, and for cases where your ‘local’ application isn’t working, we recommend your follow our ACUPUNCTURE GUIDE. Don’t let that stop you from using the Health Recovery Chips wherever you want – we have had many examples of patients who have applied the chips to areas that hurt, and obtained wonderful results. As you use your Health Recovery Chips you will begin to develop an instinct about when to use the chips locally and when to follow THE ACUPUNCTURE GUIDE.

The key benefit here is that you can use either, and do so with effectiveness.

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17. Can I apply the chips directly onto my problem areas?

Yes, see the answer to question number 16.

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18. What if I put the chips in the wrong locations – will this make me sick?

No. The Health Recovery Chips will only PROMOTE a healthier you, but will not cause you any sickness, even if you don’t follow the Acupuncture Guide. It makes sense, of course, that you will experience more benefit if the closer you follow the guide, but you will not experience sickness from placing the Health Recovery Chips on any given location(s). Of course, you want to avoid placing the stones on any sensitive mucous membranes or areas outlined in question # 16.

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19. I see from the guide, that for some conditions, it is recommended to wear more than 5 chips. I only purchased the 5 stone set – what should I do?

Owning the 5 stone kit of the Health Recovery Chips will allow to treat yourself for ANY of the conditions listed in the ACUPUNCTURE GUIDE on the website www.shennonggroup.ca. There are a few options for you. The best option is to buy more chips. We sell a 10 chip Health Recovery Chips system and we sell individual chips. In this way, you will get the most convenient maximum benefit for your specific disease or condition. See our website: www.shennonggroup.ca or contact us at sales@shennonggroup.ca if you want more information regarding that.

Alternatively, and equally effective, you can apply the chips in separate phases. For example, if you see that the diagram calls for 7 chips to be applied, simply apply 5 Health Recovery Chips at one time in the day, and the other 2 at another time of the day. There is no problem with treating yourself this way, except that you may find it less convenient. You can even treat yourself with the 5 points one day, and the other 2 points, the next day, along with 3 of the same points from the previous day.

The benefit of having your own Health Recovery Chip Wellness and Vitality System is that you can treat yourself at whatever time, in whatever place is convenient for you.

The important point to note here, is that you always want to treat lateral points on your body, at the same time. For example, if your condition calls for treating both of the points below the outside knee (NAME OF POINT?)…..and you are splitting up the treatment for that condition into 2 phases, make sure you keep those 2 points in the same phase. You never would want to treat one knee point for a condition in one phase, and the other knee point in the other phase.

That is about the only important issue to consider when splitting the treatments into 2 phases.

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20. Can I buy more than 5 chips in a system? Does anybody do that? Who would that be for?

Yes, you can buy more than 5 chips in a system. We also have a 10 stone Health Recovery Chip Wellness and Vitality system. This would be ideal for families, or for the person who is looking at treating conditions that continually call for applying more than 5 stones (convenience factor).

Additionally, you can purchase individual Health Recovery Chips to augment and enhance your existing kit. To do so, you can refer to our website: www.shennonggroup.ca or email us at sales@shennonggroup.ca. We will assist you in obtaining the desired quantity of Health Recovery Chips.

Does anybody do that? Yes. Many people, who have come to understand the wonderful healing and vitality enhancing potential of the Health Recovery Chips, are adding to their stone collections. We believe that the 10 stone Health Recovery Chip system is the best choice for people who are serious about using the system for themselves and their families for the rest of their life – mainly because of the convenience factor, but also because you will find times when two family members want to use 5 or more of the Health Recovery Chips at the same time. Additionally, some members will want to travel with their Health Recovery Chips (you won’t want to leave home without them), but want to leave some at home for other members of their family.

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21. Is there a recommended amount of time that I should wear the chips?

Yes, we recommend that you wear the Health Recovery Chips for 45-60 minutes per treatment.

Many clients have experienced relief from using the chips for less time than that per treatment, while others have found benefit in applying the Health Recovery Chips for longer than the recommended time period. Golfers, for example, may want to wear the Health Recovery Chips for their entire round to relieve their nagging back pain – and were very thankful they did.

We recommend 45-60 minutes. If you wear the Health Recovery Chips for less time, they may not be as effective. If you wear them for longer, you may experience a mild and very temporary skin sensitivity upon showering/bathing at the point where you applied the stones.

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22. For my condition, is there a recommended number of times I should use the chips?

Here is where we need to understand the terminology used in the application of the Health Recovery Chips. The following will assist you in determining the number of times you should wear the Health Recovery Chips, however, you will find a recommended treatment duration for each disease in the detailed guide and on the acupuncture guide at www.shennonggroup.ca:

1 treatment = a single application of the Health Recovery Chips 1 course of treatments = 10 treatments

Rest period = 2 days without using the Health Recovery Chips

In general, we recommend an entire course of treatments for any chronic pain or disease condition. To be clear, the precise amount of time required to wear the Health Recovery Chips will be entirely dependent on HOW YOU ARE FEELING. It will be YOU who will be determining the effectiveness of and the number treatments or courses of treatments required with, the Health Recovery Chips.

We can tell you that the number of treatments required vary significantly from individual to individual. You may have a chronic back pain that you’ve had for years, and this would lead you to believe that at least a full course or two of treatments would be in order. Having said that, you may experience dramatic relief in only 1-2 treatments – we have seen this occur. Again, this goes back to the comment that you will be your own best judge of the number of treatments necessary.

On average, however, generally, the more chronic your condition, the longer the duration of treatments will that will be required. For some conditions, such as anxiety, in the case where you are trying to reduce your dependence on prescription medication (as always, under the supervision of your medical practitioner) either partially, significantly or entirely, you may have to undergo 6-8 courses of treatments. This may seem like a lot, but when you consider it’s your life, and it’s the health and toxicity level of your internal organs that we’re talking about, it’s definitely worth the time.

Other cases, such as insomnia, may be treatable in 1-2 courses of treatment. No matter what is required, we know that most people will see some level of effectiveness within their first full course of treatments, with many people seeing effective results within 1-2 treatments.

The Health Recovery Chips are designed to work with YOUR body’s conditions and with each person being different, you can customize your healing and wellness regime to your specific needs.

If you would like further discussion regarding the above, feel free to email us at: sales@shennonggroup.ca. We’d be glad to tell you what we have seen from other clients and our research to date, which may assist you in your own personal journey to health, wellness and vitality.

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23. If I wear the Health Recovery Chips for more than 1 hour, am I safe?

Yes, you are safe. We recommend the treatment period to be 45-60 minutes but a longer duration is ok. You may notice a minor and temporary sensitivity in the shower on the areas of your skin where you wore the Health Recovery Chips – we stress that this will be temporary. For more information on this question see the answer to Question #21.

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24. It seemed that the chips heated up and then cooled down…is that normal?

Yes, that is normal. The Health Recovery Chips will initiate that reaction in the body, but remember it is your own body heat, not the Health Recovery Chips. The stones do not change temperature. Usually you will experience a warming effect, and then a gradual cooling down within the 45-60 minute treatment. This too, is normal. Having said that, there will be times when you haven’t yet reached the cooling down stage after the 45-60 minute period. It is important to note, that no matter what happens in relation to your body’s heating/cooling experience, we recommend that each treatment period be 45-60 minutes.

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25. Can my children use the Health Recovery Chips?

This is a very sophisticated health system that you should not leave your children alone with. We recommend, due to the experience of sensations as a result of the Health Recovery Chips, that you will not want to use this product on children 6 years of age or younger. For children above that age, use with caution – our concern is not with their safety (if used as directed) but more that you ensure they understand and are at ease with the process. Acupuncture for children is a very effective alternative holistic wellness solution and it is likely they will feel more comfortable with the Health Recovery Chips than they may be with needles. As with anything, please ensure that you keep your Health Recovery Chips safely out of reach of small children to avoid swallowing hazard.

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26. Do you have testimonies of other people who have used the HRCs? Are they real?

Yes. For testimonies from people who currently own and use this product, see our website: www.shennonggroup.ca and look under the menu item Testimonials. An important point to note is our corporate policy: the only testimonies that our company will produce will be the real people users and their own comments. We will not ‘make up’ testimonials nor hire actors to perform in the place of the real users of our products. It is of paramount importance to us to retain the authenticity of our product along with the source and content of comments from the users of the Health Recovery Chips.

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27. What are the types of reasons people buy this system?

The Health Recovery Chips are universal in their application – almost anyone who suffers from pain, chronic pain or other disease conditions will benefit from using them. Therefore, the are many types of people with a wide variety of reasons for buying the Health Recovery Chips. For an immediate list of reasons for buying the Health Recovery Chip Wellness and Vitality System, please see the ACUPUNCTURE GUIDE on our website: www.shennonggroup.ca – you will find numerous conditions for treatment.

To answer the question more thoroughly here consider why we pursued the development of a ‘needleless’ acupuncture solution – mainly because we wanted to bring the benefits of holistic acupuncture healing to a public who may desire the healing but were not willing to have needles penetrate their skin. Thus, the first reason people may purchase this system is to obtain the benefits of acupuncture, without the necessity of needles.

Another reason for buying our system, is the convenience of being able to access the benefits of acupuncture in health and wellness, without the needles, at times and in locations that are convenient. By owning your own Health Recovery Chip system, you decide when and where you want to take treatments – early in the morning or late at night, and because the system is portable and non-invasive, you can treat yourself while performing other activities (example: great for golfers who want relief from pain on the golf course, and wish to wear their Health Recovery Chips while they golf).

People who are in pain but have to go work, can wear the chips while they’re at work, and no one will know about the wonderful warmth of healing they will be experiencing. This is especially applicable to people such as trades persons who often have to work with pain.

Another reason that people will buy the Health Recovery Chips is to reduce their reliance, either partially, significantly or entirely on prescribed medications (we recommend that this strategy always be performed under the supervision of a medical practitioner). These types of people are tired of experience unwanted or harmful side effects from their medications, or simply want to give their bodies a break from the medicine.

Other reasons we have seen from our purchasing clients:

- tried everything else, and nothing has worked for my condition
- I believe in the benefits of acupuncture and am excited to learn about using my own system for my own health and wellness.
- My friend tried them and couldn’t stop talking about them so I thought I would give them a try
- If they really work, then buying them is a no-brainer. They have so many applications for me and my family.
- For the safety factor – NO SIDE EFFECTS
- I love new health developments and this one is as revolutionary as I have seen in years
- People who want to re-vitalize their internal organs and strengthen their immune systems

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28. What types of people buy this system?

For a list of conditions that can be treated, please see our website: www.shennonggroup.ca and look under menu item ACUPUNCTURE GUIDE. Beyond that, you can look at the answer to question # 27.

Additionally, as opposed to reiterating the above here, here is a list of the types of people who buy the Health Recovery Chip Wellness and Vitality system. The list seems exhaustive, we did so because many people don’t see themselves as being recipients of, or requiring, acupuncture:

- Athletes of any type, such as:
a. Hockey players
b. Golfers
c. Dancers
d. Football players
e. Soccer players
f. Baseball players
g. Gymnasts
h. Skiers – downhill or cross country
i. Skaters
j. Bowlers
k. Track and field
l. Long distance runners
m. Equestrian
n. Swimmers (although not for use in the pool)
o. Weight lifters or body builders
p. Martial arts
q. Boxers
r. Rowers
s. Skateboarders
t. Cyclists

- RETIRED ATHLETES - very comforting to ‘retired’ athletes whose bodies remind them of the rigor they put themselves through as younger athletes
- Sports coaches or instructors
- Fitness instructors
- Trades persons
- Waiters/waitresses
- Anyone who has to stand for long periods of time
- Anyone who has to lift items/containers/etc. frequently, either for a living or hobby
- Musicians
- Teachers
- Drug Addicts
- Alcoholics
- People with any problem addictions
- Middle aged to seniors
- People going through traumatic events – going through increased stress or unable to sleep well
a. Grieving
b. Relationship breakup, separation or divorce
c. Problems at work or job loss
d. Someone close is dying
- Students
- Anyone who spends many hours in deep thought or concentration
- People undergoing chemotherapy who want to boost their immune system during this very taxing procedure

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29. What conditions can be treated with this system?

The best answer to this question is to see our website: www.shennonggroup.ca and look at the menu item ACUPUNCTURE GUIDE. There you will find numerous conditions listed, with guidance for where to put the chips in a simple diagram. In addition, you should look at the questions/answers #27 and #28, which will further enhance your understanding of the broad application of the Health Recovery Chip Wellness and Vitality System.

The Health Recovery Chips are for utilization with acupuncture theory. Therefore, almost everything that acupuncture can treat, you can use the Health Recovery Chips to treat – and that covers a broad spectrum of conditions. With the warming sensation that occurs in using the Health Recovery Chips they can also be used for general and localized muscle or body aches.

At present, the World Health Organization recognizes acupuncture as an accepted treatment for almost 40 diseases, and that number is continually increasing as more research is conducted.

There is a movement among people, to try a more holistic approach in healing, health and wellness, and the Health Recovery Chips complement that well.

For serious conditions, please contact your doctor or acupuncturist.

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30. Is it true that you can help students study better with only ‘1’ Health Recovery Chip?

Yes, we believe so. We conducted a small (double blind) study of Chinese students. Double blind infers that real Health Recovery Chips were used in the study, as were placebo’s that looked like Health Recovery Chips, but were not. One half of the students were given the real Health Recovery Chips to wear – the other half given placebos. The students did not know the difference, nor did the research associates involved in the actual application of the stones, and the intellectual testing that was conducted afterward to test the effectiveness of the stones.

In order to understand this study and its results, it is helpful to organize our thinking with the following questions:

1. What was the condition we were looking to remedy for the university students?
2. What number of Health Recovery Chips would be required and where would the stone be applied on the student?
3. How did we test for effectiveness?
4. What were the results from the testing?

Answering these questions will help you understand fully, the answer to question # 30.

Although the sample size for the test was small, the effectiveness rate was significantly better for the students who wore the Health Recovery Chips on the Ying Tang point (W.H.O. # HN3) than the students who wore the placebo stone. If you are interested in obtaining these same benefits but still have doubts about the effectiveness, try it for yourself, RISK FREE. With our 30 day NO QUESTIONS ASKED MONEY BACK GUARANTEE you can find out for yourself what the Health Recovery Chip can do for you in terms of enhancing your mental ability when you want to have your brain/mind refreshed in mental activity.

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31. How can I order the chips?

At present, the best way to order the Health Recovery Chips is to contact us at sales@shennonggroup.ca. We will very soon have secure e-commerce ability which will streamline the process. If you don’t have access to email, you can call us at 1-888-919-2929.

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32. Are the chips guaranteed?

Yes. The needleless acupuncture Health Recovery Chip Wellness and Vitality System carries with it, a 30 DAY, NO QUESTIONS ASKED MONEY BACK GUARANTEE. We want you to test it, use it and let others use the kit as much as possible for those 30 days in an effort to help you feel confident with your purchase.

If you decide to return your product, you may do so, hassle free. We want satisfied clients, and will do out utmost to ensure your experience is above satisfactory. We are confident our needleless acupuncture Health Recovery Chip Wellness and Vitality system will leave no doubt in your mind about it’s effectiveness for you and your family for many years to come.

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33. Is there a warranty? How do I register?

a. Yes, there is a 1 year warranty on the Health Recovery Chips. In the event that anything occurs, under normal use, that renders the Health Recovery Chip(s) ineffective, we will replace the stone(s) at no cost to you, the purchaser.

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34. What if I want to extend the warranty – do you have an extended warranty plan?

We also offer extended warranty opportunities that increase your warranty from 3-5 years after date of purchase. If you are interested in that, please contact us, or discuss with your seller at time of purchase. If you decide AFTER your purchase that you want to extend the warranty, you may do so by contacting us at sales@shennonggroup.ca or 1-888-919-2929. In the near future, we will have automated the ability for you to extend your warranty via our website: www.shennonggroup.ca

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35. Can I use the chips on other people, or should I only use them for myself?

You can use the Health Recovery Chips on anyone, as long as they don’t have an infectious disease or open wounds or skin disorders. We recommend, more for convenience sake, than anything else, that each family owns their own Health Recovery Chip system.

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36. Should I be cleaning the Health Recovery Chips, and if so, how?

Cleaning your Health Recovery Chips is very important. For cleaning instructions, please see our website (www.shennonggroup.ca). We recommend that you use alcohol or the SURFACE LIQUID to clean the stones. You do not have to clean the Health Recovery Chips after each use, but you will want to do so once every month or so, or when you notice the effect is less than previously experienced.

It is a good idea to clean your Health Recovery Chips if you have lent them out to someone other than your immediate family.

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37. Why do you say that I should use this system under the care of a medical practitioner, when most doctors will not have ever heard of these before?

We are required to do so by law, and this is to protect you, the end user. It is mostly applicable to someone who is looking to reduce their reliance on pre-scribed medication. While your doctor may not know about the new Health Recovery Chip Pain Management, Wellness and Vitality System yet, they will eventually learn about it, and they definitely have knowledge of acupuncture.

Furthermore, they have knowledge about the use and importance of your pre-scribed medication, and will give you guidance on how to (if appropriate) reduce your reliance on the medication safely.

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38. If I want to buy more chips, can I? How? Can I buy individual chips? Why would I?

Contact us if you wish to buy more chips at 1-888-919-2929 or email: sales@shennonggroup.ca. You can buy entire kits or individual Health Recovery Chips. Your reason for buying individual chips would be to manage a temporary or acute pain or disease condition naturally.

You may also simply wish to add more chips to your set because you are treating a condition that calls for more than the amount of Health Recovery Chips you currently own.

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39. What types of practitioners do you think this system would be applicable to?

Anyone whose goal is to promote healing and wellness with their clients. The list could include (but not all inclusive):
i. Chiropractors
ii. Massage Therapists
iii. Energy healers
iv. Acupuncturists
v. Sports medicine/physiotherapist
vi. Spa’s/Salons
vii. Pain Management practitioners
viii. Medical doctors
ix. Dentists
x. Etc.

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40. If I want to buy more surface liquid or tape, can I do that from you? Is that advisable?

You can order both by contacting us. We hope to be able to conduct e-commerce directly through our website in the near future to make it easier or our clients.

It is advisable to use our SURFACE LIQUID as this is the best combination water product for use, and for cleaning available.

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41. Is there anything more you would recommend to help me enhance my wellness in a natural way? Do you have any other products or information available?

Yes. A fantastic herbal supplement called SUPER LIFE. Information regarding this product will be on our website in the near future, but if you want to know more now, please email us at sales@shennonggroup.ca or call us at 1-888-919-2929.

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42. Do you have a newsletter? If so, how often is it produced and how can I get onto the subscription list?

Soon. It is one of our priorities, and we are already working on the design and content structure.

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43. I have many friends that want to buy a HRC system for themselves. If they do, and I refer them to you, is there a benefit for me?

Yes, we pay a referral fee for any referral sales made through our website. This applies only to sales that are made directly through our company.

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44. I am a pregnant woman. Can I use the Health Recovery Chips?

We are not recommending that pregnant women use the Health Recovery Chips. We haven’t conducted enough research and testing to unequivocally state we recommend this at this time. We believe that once the tests are conducted, it will have been seen to be effective and safe for pregnant women, but until such a time as those tests have been conducted we are not recommend that pregnant women use the Health Recovery Chips.

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45. I have a pace maker? Can I use the Health Recovery Chips?

Yes, the Health Recovery Chips will not interfere with the operation of implanted pace makers.

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46. You say you are a new company – are you looking for distributors in various geographic regions in the world?

This is a question we are getting more frequently of late. We will have distributorships available in pre-determined geographic locations on an APPROVAL BASIS ONLY. The distributorships will not be of a MULTI-LEVEL format and will all deal directly with Shennong Internation Group Inc. At present, the cost of startup for a distributorship is $25,000 which includes an on site certification program/training, the HRC Book of Knowledge, a beginning inventory of Health Recovery Chip Wellness and Vitality kits, marketing materials. For more information about this program, contact us at sales@shennonggroup.ca or call 1-888-919-2929.

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47. What if I don’t have access to a computer – how will I be able to know where to put the chips?

In every needleless acupuncture Health Recovery Chip Wellness and Vitality System kit, you will find an ACUPUNCTURE GUIDE in booklet form. This guide will give you a good start but in the future, we will make available a very detailed guide that will have even more information to assist and direct you in using your Health Recovery Chips.

If you have further questions, you can also call us at 1-888-919-2929 or email us at sales@shennonggroup.ca.

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48. What other products are like this on the market, if any?

a. None that we know of. We have researched the marketplace extensively for a like product, and have found none. Our patent application showed no competitors on a global forefront either. We have a truly unique and revolutionary wellness solution with the Health Recovery Chips. There is nothing like it – anywhere.

There are some other needleless acupuncture applications, but from what we’ve seen, you can only treat one point at a time, and use either electrical stimulation, or laser stimulation or stimulation with pressure. The needleless acupuncture Health Recovery Chip Wellness and Vitality System is a complete system’ – and is the most similar procedure to actual needle acupuncture available anywhere in the world.

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49. Do you have a financing plan or a payment plan to make it easier for me to get the system now?

Yes. We have just launched our initial financing program for the Health Recovery Chips. Unfortunately, at this time, a credit card will be required. Our financing option, will allow the purchaser to pay 33% of the cost of the chips initially, with the remainder of the payments being taken over the next 2 months (33% each with an imputed interest rate applied). This will help those who want to have the Health Recovery Chip Wellness and Vitality System in their hands as soon as possible, but may be in a financial situation to pay for the entire amount in the first month.

We are working on a plan that will allow more financing options, such as 6 months, or 1 year – we will publicize this exciting upgrade once it becomes available.

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50. OK, now everybody’s talking about the fountain of youth, looking/feeling younger and many are undergoing surgery to get those desired results. Now you come along and say that without surgery, and by simply placing these chips on my face, I will experience a facial rejuvenation! Come on – that’s a little bit much isn’t it?

If you have been reading from start to finish, the Q and A, you will find a constant theme – the Health Recovery Chip Wellness and Vitality system is a ‘needleless’ acupuncture system. Therefore, we have developed a product that is meant to replicate the results obtained with acupuncture using needles.

An acupuncture treatment that is becoming more and more popular with many women (and men) today, is FACIAL REJUVENTATION. There can be notable benefits from facial rejuvenation with acupuncture that will help you look and feel better.

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51. I have a lot of hair on my body – will the chips work through a hairy body?

Yes, the Health Recovery Chips will be effective when applied to over body hair. We have found that there remains enough contact with the skin to be effective. Where we have found there to be ineffectiveness is through the hair on the head. That layer of hair is too thick, typically, for the desired effectiveness of the needleless acupuncture Health Recovery Chips.

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